We recognize that unforeseen medical emergencies or travel interruptions may arise and prevent attendance at the Event and are pleased to offer Cancellation Protection Insurance to help protect your financial investment. All other cancellations are non-refundable.
Cancellation Protection Insurance
Cancellation Protection Insurance is for Event registrations fees for the following: Attendee Passes, Tours, and Workshop Tickets only. This insurance is NOT provided for, or applicable to, Exhibit Spaces and Sponsorships.
Canceling With Cancellation Protection Insurance
Cancellation Protection Insurance may be purchased for $100 at the time of registration only. This insurance provides a full refund of Event registration fees, minus the $100 Protection Insurance premium, if the registrant is unable to attend due to a covered medical event or travel interruption.
Covered reasons include:
- Illness, injury, or medical emergency affecting the registrant that prevents attendance
- Severe travel interruptions that prevent attendance, such as significant flight cancellations, or delays beyond the registrant’s control
Cancellation Protection Insurance applies only to Event registration fees for Attendee Passes, Tours, and Workshop Tickets. It does not cover other expenses such as travel, lodging, or meals. To request a cancellation, registrants must submit a written request to
jparmley@masstimberconference.com by the last day of the event along with supporting documentation (doctor’s note, travel delay confirmation, etc.) to verify the covered reason. Requests received after the last day of the event will not be considered.
Canceling Without Cancellation Protection Insurance is nonrefundable.
No-shows receive no refund or credit.