Who can I call to discuss my registration and/or help with the registration form?

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• Who may I contact for registration help and conference questions?

  Help with the registration form For registration questions or needs, call +1 (972) 349-5453 or EMAIL MCI SUPPORT. They can help with: Registering individuals and groups General registration form issues and errors Help with general event questions See ...

• The name on the registration does not match the attendee. Is that okay?

  No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed. For help with registration, call +1 (972) 349-5453 or EMAIL MCI SUPPORT.

• What is the refund policy?

  ATTENDEES Cancel your pass(es) at any time through February 19, 2025 for a full refund, minus refund service fees. There are no refunds for attendee, exhibitor, or tour passes after February 19, 2025. To cancel, do one of the following... Click the ...

• Can I update or modify, cancel, or transfer my pass(es)?

  UPDATE / MODIFY Attendees may update their registrations at any time by one of four ways... Via the "modify" link in the confirmation email sent to each individual attendee. Look for the link at the top of the registration form that says "ALREADY ...

• Do I need a letter of invitation or Affidavit of Support to receive a visitor visa from the United States?

  No, you do not. According to the U.S. State Department: Visa applicants must qualify on the basis of the applicant's residence and ties abroad, rather than assurances from U.S. family and friends. A letter of invitation or Affidavit of Support is not ...