UPDATE / MODIFY / ADD PASSES
Attendees may update their
registrations at any time by one of four ways...
- Via the "modify" link in the confirmation email sent to each individual attendee.
- Look for the link at the top of the registration form that says "Already Registered? (See the attached image, below.) Click to start the process.
- Sign in using the email you registered with and the confirmation code that is supplied in the confirmation email you received. (See the attached image, below.) If you cannot find the email, call MCI support at +1 (972) 349-5453 or email... imtc2027@jade.mcievents.com
- To add additional passes (such as the Boot Camp, Building Tours, etc):
- Click the "Next" button at the bottom of the page to work your way to pg. 4 ("Additional Items") where you can select the additional add-on passes that you want.
- Once all add-on passes are selected, hit the Next button to forward to the "Payment" page and pay for the tickets.
- Call MCI support at +1 (972) 349-5453 or email... imtc2027@jade.mcievents.com
- You may also update your name, job title, and company at check-in at the conference before you print your name badge.
CANCELLATION AND REFUNDS
SHARING
Sharing passes is not allowed.
SUBSTITUTION
Substitutions may be permitted at our sole discretion for registrants from the same company if the original badge has not been used. Substitution requests must be submitted in writing to
imtc2027@jade.mcievents.com by the original registrant at least 30 days before the Event. If the Event converts to a virtual-only format and you decline to attend, you will receive credit toward a future International Mass Timber Conference valid for one year.
Call MCI support at +1 (972) 349-5453 or email...
imtc2027@jade.mcievents.com. Give them the following information for the person you want to transfer your pass to:
- Name
- Job Title
- Company
- Address (if different than your own)
- Phone
- Email
- Dietary preferences (if any)