Can I update my registration information?

Can I update my registration information?

You can update on your own, quickly and easily. (To transfer a pass to someone else, see this support article.) 

Cancel your pass(es) at any time through February 19, 2025. Sharing passes is not allowed. 

To update or cancel, go to the registration form and click the link at the top of the form that says "ALREADY REGISTERED? (See screenshot below.)

You can also update your name, job title, and company at check-in at the conference before you print your name badge.)




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    • Are my passes transferable?

      Yes, you may transfer your pass(es) to someone else at any time prior to the first day of the conference (March 27, 2023). Please submit a support ticket and give us the following information for the person you want to transfer to:  Name Job Title ...
    • Do I need to bring a printed ticket or proof of registration to the event?

      No. We have your registration information at the Registration desk (located in front of Hall E in the Oregon Convention Center). You will be able to check in at self-service kiosks using your email address. OR, for even faster check-in you will ...
    • What is the refund policy?

      ATTENDEES Cancel your pass(es) at any time through February 19, 2025 for a full refund, minus refund service fees. There are no refunds for attendee, exhibitor, or tour passes after February 19, 2025. To cancel, do one of the following... Click the ...
    • Who may I contact for registration help and conference questions?

      Help with the registration form CONTACT MCI for help with the registration form, including questions about: Registering individuals and groups General registration form issues and errors Help with general event questions See our FAQ and SUPPORT ...
    • The name on the registration does not match the attendee. Is that okay?

      No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed.