Will you provide a list of attendees?
No we cannot provide a list of attendees. The International Mass Timber Conference and WoodWorks (the conference co-producers) do not sell, rent, or give out attendee information to anyone.
WARNING: If you receive an email or phone call from someone claiming to be with the conference and offering to sell the event attendee list, this is a scam.
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Is the phone call or email I received legitimate? Is it actually from the team at the International Mass Timber Conference?
We email attendees and prospects approximately once a week from our Zoho account beginning late summer, early fall, and through the conference with news and updates about the event. And then we sporadically call and/or email attendees who have ...
Who produces the conference?
Conference co=producers are Forest Business Network and WoodWorks-Wood Products Council. The conference is owned by Trifecta Collective LLC.
How do I contact the organizer?
Please create a support ticket and we will respond as quickly as possible.
The name on the registration does not match the attendee. Is that okay?
No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed. For help with registration, call +1 (972) 349-5453 or EMAIL MCI SUPPORT.
What is the refund policy?
ATTENDEES Cancel your pass(es) at any time through February 19, 2025 for a full refund, minus refund service fees. There are no refunds for attendee, exhibitor, or tour passes after February 19, 2025. To cancel, do one of the following... Click the ...