Registration
Do you offer media passes?
Yes, we do. Media may register VIA THIS LINK.
Who can I call to discuss my registration and/or help with the registration form?
For help with registration, call +1 (972) 349-5453 or EMAIL MCI SUPPORT.
Who may I contact for registration help and conference questions?
Help with the registration form For registration questions or needs, call +1 (972) 349-5453 or EMAIL MCI SUPPORT. They can help with: Registering individuals and groups General registration form issues and errors Help with general event questions See ...
How do I register for the free Speaker Pass?
Thanks for agreeing to speak and/or moderate at the 2025 Mass Timber Conference. To register for your FREE attendee pass, complete these two steps below. 1) Begin with THIS LINK. Scroll down and choose the appropriate pass for you. NOTE: If your ...
What are the hours for the registration desk at the event?
MONDAY, MARCH 24 1:00 PM– 7:00 PM TUESDAY, MARCH 25 5:30 AM – 6:00 PM WEDNESDAY, MARCH 26 6:30 AM – 5:30 PM THURSDAY, MARCH 27 6:30 AM – 3:00 PM
What are the event policies?
All attendees must abide by the official Event Policies.
The name on the registration does not match the attendee. Is that okay?
No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed. For help with registration, call +1 (972) 349-5453 or EMAIL MCI SUPPORT.
What is the schedule for early bird discounts?
This is the current schedule for early bird discounts on select passes*... Launch of ticket sales – January 8, 2025 = ~30% off select passes January 9, 2025 – February 19, 2025 = ~20% off select passes February 20, 2025 – through the end of ...
Do you offer group discounts?
Yes we do.* FOR EXHIBITOR PASSES, purchase 5 or more passes per company and get 10% off each pass (for select passes only* and when all passes are ordered at once). All group registrants must work for the same company. Event staff reserve the right ...
What is the refund policy?
ATTENDEES Cancel your pass(es) at any time through February 19, 2025 for a full refund, minus refund service fees. There are no refunds for attendee, exhibitor, or tour passes after February 19, 2025. To cancel, do one of the following... Click the ...
Can I update or modify, cancel, or transfer my pass(es)?
UPDATE / MODIFY Attendees may update their registrations at any time by one of four ways... Via the "modify" link in the confirmation email sent to each individual attendee. Look for the link at the top of the registration form that says "ALREADY ...
When do I get my print copy or PDF of the 2025 International Mass Timber Report?
Attendees will a Full Pass will receive their print copy of the 2025 International Mass Timber Report when checking in at the conference registration desk. Attendees with 1-Day passes will receive their PDF at the start of the conference (via email) ...
Will you reprint my name badge if I lose it or leave it in my hotel room?
We will not reprint name badges except for very limited circumstances such as a misspelled name, incorrect job title, etc. Leaving your name badge in your hotel room does not qualify for a reprint of the name badge. Your name badge is your ticket to ...
Do you check name badges at the door?
Yes we do. You must have your name badge on you at all times.
Do I need to bring a printed ticket or proof of registration to the event?
No. We have your registration information at the Registration desk (located in front of Halls B & C in the Oregon Convention Center). You will be able to check in at self-service kiosks using your email address. OR, for even faster check-in you will ...