Registration
What is the cancellation and refund policy for attendee passes, exhibit spaces, and sponsorships?
Attendee Passes, and Tour and Workshop Tickets Cancellation Protection Insurance The Event recognizes that both professional and personal situations may arise, and is pleased to offer Cancellation Protection Insurance to protect your financial ...
Who can I call to discuss my registration and/or help with the registration form?
For help with registration, call +1 (972) 349-5453 or EMAIL MCI SUPPORT.
Who may I contact for registration help and conference questions?
Help with the registration form For registration questions or needs, call +1 (972) 349-5453 or EMAIL MCI SUPPORT. They can help with: Registering individuals and groups General registration form issues and errors Help with general event questions See ...
What are the hours for the registration desk at the event?
The hours for the registration desk are: MONDAY, MARCH 30 1:00 PM– 7:00 PM TUESDAY, MARCH 31 6:00 AM – 6:30 PM WEDNESDAY, APRIL 1 6:00 AM – 6:00 PM THURSDAY, APRIL 2 6:00 AM – 3:00 PM
What are the event policies?
All attendees must abide by the official Event Policies.
The name on the registration does not match the attendee. Is that okay?
No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed. For help with registration, call +1 (972) 349-5453 or EMAIL MCI SUPPORT.
What is the schedule for early bird discounts?
This is the current schedule for early bird discounts on select passes*... For General Attendees: From launch of ticket sales through November 12, 2025 = approx. 30% off select passes* From November 13, 2025 through January 28, 2026 = approx. 13% off ...
Do you offer group discounts?
Yes we do.* FOR EXHIBITOR & SPONSOR PASSES, purchase 5 or more passes per company and get 10% off each pass (for select passes only* and when all passes are ordered at once). All group registrants must work for the same company. Event staff reserve ...
Can I update or modify, cancel, or transfer my pass(es)?
UPDATE / MODIFY Attendees may update their registrations at any time by one of four ways... Via the "modify" link in the confirmation email sent to each individual attendee. Look for the link at the top of the registration form that says "ALREADY ...
Will you reprint my name badge if I lose it or leave it in my hotel room?
We will not reprint name badges except for very limited circumstances such as a misspelled name, incorrect job title, etc. Leaving your name badge in your hotel room does not qualify for a reprint of the name badge. Your name badge is your ticket to ...
Do you check name badges at the door?
Yes we do. You must have your name badge on you at all times.
Do I need to bring a printed ticket or proof of registration to the event?
No, we have your registration information at the Registration desk (located in front of Halls B & C in the Oregon Convention Center). You will be able to check in at self-service kiosks using your email address. OR, for even faster check-in you will ...