Registration
What are the hours for the registration desk at the event?
MONDAY, MARCH 25 1:00 PM– 7:00 PM TUESDAY, MARCH 26 6:00 AM – 7:00 PM WEDNESDAY, MARCH 27 6:00 AM – 6:00 PM THURSDAY, MARCH 28 6:00 AM – 3:30 PM
Need to modify, add ticket items, or even cancel your registration or tickets?
See our cancellation and refund policy for more information. Modify, add, and cancel on your own, quickly and easily, via either of the following ways... Click the “modify or cancel” link in the confirmation email sent to each Attendee when you ...
What are the event policies?
All attendees must abide by the official Event Policies.
Are my passes transferable?
Yes, you may transfer your pass(es) to someone else at any time prior to the first day of the conference (March 27, 2023). Please submit a support ticket and give us the following information for the person you want to transfer to: Name Job Title ...
The name on the registration does not match the attendee. Is that okay?
No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed.
What is the schedule for early bird discounts?
This is the current schedule for early bird discounts on select passes*... Launch of ticket sales – January 10, 2024 = ~30% off select passes January 11, 2024 – February 21, 2024 = ~20% off select passes February 22, 2024 – through the end of ...
Do you offer group discounts?
Yes we do. Purchase 3 or more passes per company and get 10% off each pass (on select passes*), but only when all passes are purchased on the same order. The registration form automatically applies the discount to each eligible pass. All group ...
What is the refund policy?
ATTENDEES Cancel your pass(es) at any time through March 4, 2024 for a full refund, minus refund service fees. There are no refunds for attendee, exhibitor, or tour passes after March 4, 2024. To cancel, do one of the following... Click the ...
Can I update my registration information?
You can update on your own, quickly and easily. (To transfer a pass to someone else, see this support article.) Cancel your pass(es) at any time through March 4, 2024. Sharing passes is not allowed. To update or cancel, go to the registration form ...
When do I get my PDF of the 2023 International Mass Timber Report?
Attendees will receive your downloadable PDF of the 2023 International Mass Timber Report the day after the conference concludes. The PDF will be emailed to all registered attendees on March 30, 2023.
Will you reprint my name badge if I lose it or leave it in my hotel room?
We will not reprint name badges except for very limited circumstances such as a misspelled name, incorrect job title, etc. Leaving your name badge in your hotel room does not qualify for a reprint of the name badge. Your name badge is your ticket to ...
Do you check name badges at the door?
Yes we do. You must have your name badge on you at all times.
Do I need to bring a printed ticket or proof of registration to the event?
No. We have your registration information at the Registration desk (located in front of Hall E in the Oregon Convention Center). You will be able to check in at self-service kiosks using your email address. OR, for even faster check-in you will ...