Registration
Who may I contact for registration help and conference questions?
Help with the registration form CONTACT MCI for help with the registration form, including questions about: Registering individuals and groups General registration form issues and errors Help with general event questions See our FAQ and SUPPORT ...
How do I register for the free Speaker Pass?
Thanks for agreeing to speak and/or moderate at the 2025 Mass Timber Conference. To register for your FREE attendee pass, complete these two steps below. 1) Begin with THIS LINK. Scroll down and choose the appropriate pass for you. NOTE: If your ...
What are the hours for the registration desk at the event?
MONDAY, MARCH 24 1:00 PM– 7:00 PM TUESDAY, MARCH 25 5:30 AM – 6:00 PM WEDNESDAY, MARCH 26 6:30 AM – 5:30 PM THURSDAY, MARCH 27 6:30 AM – 3:00 PM
What are the event policies?
All attendees must abide by the official Event Policies.
Are my passes transferable?
Yes, you may transfer your pass(es) to someone else at any time prior to the first day of the conference (March 27, 2023). Please submit a support ticket and give us the following information for the person you want to transfer to: Name Job Title ...
The name on the registration does not match the attendee. Is that okay?
No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed.
What is the schedule for early bird discounts?
This is the current schedule for early bird discounts on select passes*... Launch of ticket sales – January 8, 2025 = ~30% off select passes January 9, 2025 – February 19, 2025 = ~20% off select passes February 20, 2025 – through the end of ...
Do you offer group discounts?
Yes we do. Purchase 3 or more passes per company and get 10% off each pass (on select passes*), but only when all passes are purchased on the same order. The registration form automatically applies the discount to each eligible pass. All group ...
What is the refund policy?
ATTENDEES Cancel your pass(es) at any time through February 19, 2025 for a full refund, minus refund service fees. There are no refunds for attendee, exhibitor, or tour passes after February 19, 2025. To cancel, do one of the following... Click the ...
Can I update my registration information?
You can update on your own, quickly and easily. (To transfer a pass to someone else, see this support article.) Cancel your pass(es) at any time through February 19, 2025. Sharing passes is not allowed. To update or cancel, go to the registration ...
When do I get my print copy or PDF of the 2025 International Mass Timber Report?
Attendees will a Full Pass will receive their print copy of the 2025 International Mass Timber Report when checking in at the conference registration desk. Attendees with 1-Day passes will receive their PDF at the start of the conference (via email) ...
Will you reprint my name badge if I lose it or leave it in my hotel room?
We will not reprint name badges except for very limited circumstances such as a misspelled name, incorrect job title, etc. Leaving your name badge in your hotel room does not qualify for a reprint of the name badge. Your name badge is your ticket to ...
Do you check name badges at the door?
Yes we do. You must have your name badge on you at all times.
Do I need to bring a printed ticket or proof of registration to the event?
No. We have your registration information at the Registration desk (located in front of Hall E in the Oregon Convention Center). You will be able to check in at self-service kiosks using your email address. OR, for even faster check-in you will ...