Will you reprint my name badge if I lose it or leave it in my hotel room?

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• Do you check name badges at the door?

  Yes we do. You must have your name badge on you at all times.

• The name on the registration does not match the attendee. Is that okay?

  No, the name on the registration and the attendee’s name must match. Sharing passes is not allowed.

• Can I update my registration information?

  You can update on your own, quickly and easily. (To transfer a pass to someone else, see this support article.) Cancel your pass(es) at any time through February 19, 2025. Sharing passes is not allowed. To update or cancel, go to the registration ...

• Do I need to bring a printed ticket or proof of registration to the event?

  No. We have your registration information at the Registration desk (located in front of Hall E in the Oregon Convention Center). You will be able to check in at self-service kiosks using your email address. OR, for even faster check-in you will ...

• Is the phone call or email I received legitimate? Is it actually from the team at the International Mass Timber Conference?

  We email attendees and prospects approximately once a week from our Zoho account beginning late summer, early fall, and through the conference with news and updates about the event. And then we sporadically call and/or email attendees who have ...